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Frequently Asked Questions

Can I see your work in person?

I exhibit my work at local galleries and art shows.  Please visit the events page to find out where I will be. 



What is your Policy on Returns/Exchanges/Refunds?

My policy here at Heather Roberson Photography is I want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact me here info@heatherrobersonphotography.com and include your order number and a brief description of what’s going on. I will contact you to see how I can help.

There’s a 25% restocking fee that is applied for any order canceled or exchanged.

 

DO YOU OFFER FINANCIng?

I offer two different options for financing.  The first is Paypal credit.  Fill out the application with Paypal, link located on the shopping cart page, and you can pay interest free for 6 months.  The second is a layaway plan directly with Heather Roberson Photography.  This is an interest free plan to pay for your art over time.  If you are interested in layaway please email me at info@heatherrobersonphotography.com

 

How can I keep up with your new work?

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my mailing list!

You can also follow me on our social media pages as I am constantly posting about new work!

Instagram: @hrobersonphoto

Facebook: heatherrobersonphotography

shipping information

COVID update--please add an additional 7 business days to the estimates below.
Almost all work will be shipped within 5 to 7 business days of ordering.  Shipping rates are calculated based on the size and weight of the item.  

Limited Editions will be shipped within 14 to 21 days of ordering.  Shipping is a flat $35.00 per item. 


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